Privacy Policy

1. General

For the purpose of this Policy, wherever the context so requires, "You", "Your" or "User" shall mean any natural person who has signed up or registered on the Platform, or has initiated the process of registering on the Platform, and intends to access the offerings available on the Platform.

This Policy is applicable only to Users of the Platform and to the information collected directly from Users. Any capitalized term used but not defined in this Policy shall have the meaning assigned to it in Our Terms of Use.

This Policy provides information on who is processing Your data, how and why it is being processed and Your rights with regard to control over Your data while accessing the offerings available on the Platform.

You are advised to read the terms of this Policy carefully before accepting. This Policy is an electronic record in terms of the Information Technology Act, 2000 and does not require any physical, electronic or digital signature.

By clicking "I agree" to the Terms and this Policy, or by accessing or using the Platform and/or availing the offerings available on the Platform, You agree that You have read, understood, acknowledged and accepted the terms of this Policy and hereby voluntarily and expressly consent to the collection, sharing, processing, use, storage and disclosure of Your Personal Information and Non-Personal Information by Us and Our associate/affiliate entities, as prescribed in this Policy.

Please note that this Policy does not govern information provided other than through the Platform and We assume no responsibility for the same. Nothing contained in this Policy shall restrict Us from using, collecting and disclosing information that is lawfully available in the public domain.

We reserve the right to update this Policy from time to time. Please review this Policy periodically to stay informed about the latest version. If You do not accept the terms of this Policy, please do not access or use the Platform.

2. Types of Data We May Collect

We and Our associate/affiliate entities may collect, receive, process, use, share and store Your information to the extent necessary to provide access to the Platform, enhance user experience, generate user insights, analyze data for introducing new services and features, and comply with applicable legal, regulatory and contractual requirements.

Personal Information

Personal Information means any information through which You may be identified or Your identity may be verified, directly or indirectly. This may include:

• Name
• Contact information
• Correspondence details
• Identity verification details
• Financial information

Non-Personal Information

Non-Personal Information means information that cannot independently identify an individual. This may include:

• IP address
• Browser type
• Device information
• Login information
• Time zone settings
• Internet service provider details

Categories of Information Collected

You agree to provide accurate, authentic and updated information whenever required.

We may also obtain information during customer support interactions or other communication channels.

Cookies

We may use cookies and similar technologies to improve navigation, remember user preferences and enhance Your experience.

Cookies are small data files that help collect Non-Personal Information such as browser information, operating systems and Platform interactions. Personal Information is not stored within cookies.

Broker and Trade Automation Information

If You choose to use the trade automation feature available on the Platform, You consent to Us obtaining information from third-party entities, including:

• Broking account details
• Transaction data
• Transaction history
• Profit and loss statements
• Holdings information
• Account-related information necessary to facilitate the services available on the Platform

3. Purpose and Use of Your Data

We collect and process information for legitimate business purposes, including:

• Creating and maintaining your account
• Processing transaction instructions initiated through the Platform
• Maintaining records of transactions and holdings
• Sending reminders, alerts and notifications
• Verifying your identity
• Registering you as a User
• Resolving queries and providing support
• Personalizing your experience
• Improving Platform functionality
• Sending service updates, newsletters and promotional communications
• Analyzing usage patterns
• Developing new products and features
• Improving Platform quality and security
• Complying with legal and regulatory obligations
• Preventing unlawful or fraudulent activities

4. Sharing of Information

You acknowledge and consent to Us sharing information with:

• Affiliate entities
• Service providers
• Technology partners
• Customer support providers
• Analytics providers
• Payment facilitators
• Research and survey partners

We may also share information:

• During mergers, acquisitions or restructuring activities
• To comply with legal obligations
• To enforce our rights
• To investigate fraud or unlawful activities

We do not sell Your Personal Information without Your explicit consent.

However, Non-Personal Information may be shared for analytics, advertising or marketing purposes.

5. Links to Other Websites

The Platform may contain links to third-party websites, products or services. We are not responsible for the privacy practices, content or security of such third-party websites. Users are advised to review the privacy policies of such websites before using them.

6. Data Retention

We retain information only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Fulfill contractual requirements
• Maintain records
• Prevent fraud

Upon withdrawal of consent or account deactivation, We will delete Personal Information within a reasonable timeframe unless retention is required by applicable law.

We will also make reasonable efforts to ensure deletion by third-party processors where applicable.

7. Your Rights

Subject to applicable law, You may:

• Request access to your Personal Information
• Request a copy of your information in a machine-readable format
• Request details regarding how your information is processed
• Review, update or correct inaccurate information
• Withdraw previously granted consent
• Request deletion of your information

Please note that withdrawal of consent may impact Your ability to access certain services.

You may exercise these rights by contacting admin@stonebridgeresearch.in.

These rights may be limited where We are legally required to retain or process certain information.

8. Security Precautions

We implement reasonable technical, administrative and physical safeguards to protect Your information. These measures include:

• Encryption technologies
• Secure servers
• Restricted employee access
• Information security policies
• Industry-standard security controls

However, no method of transmission over the internet is completely secure and We cannot guarantee absolute security. Any information transmitted through the Platform is done at Your own risk.

9. Disclaimer of Information

You are responsible for ensuring that the information provided to Us is accurate, complete and up to date. You agree to indemnify and hold Us harmless against claims arising from inaccurate, false or misleading information provided by You. If any information changes, You are responsible for updating it promptly.

10. Changes to this Policy

We reserve the right to modify this Policy at any time. Any updates will be published on the Platform and will become effective immediately unless otherwise specified. Your continued use of the Platform after such changes constitutes acceptance of the revised Policy. If You do not agree with the changes, please discontinue use of the Platform and notify Us.

11. Contacting Us

For any questions, concerns, feedback or grievances regarding this Policy or the processing of Your information, You may contact: